Vacuum Jam Support

Русская версия

Vacuum Jam is a sorting puzzle: tap what's on top of the pile to suck it into the hose, three of a kind in a row pops away, and the hose fills up if you're not careful.

Get in touch

Write to v.mavrodi@halvrox.com. We answer within two working days. Please include your device model and iOS version — it makes most problems obvious at once.

I paid but nothing changed

Open Settings inside the app and tap Restore Purchases. If the payment went through, access will come back.

Refunds

Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.

I want to start over

Settings → Reset Progress inside the game clears your levels, stars and coins and starts fresh. This cannot be undone.

A level feels unfair or stuck

Every level is built and independently verified to be solvable before it ever ships — if one truly seems impossible, tell us the level number and we'll check it.

Privacy

See the privacy policy.